Trade business
Customer managementEnquiriesJobsQuotesInvoicesCalendar
Every enquiry becomes a quote, every quote a job, every job an invoice — and nobody has to remember which was sent last Tuesday.
Home · Systems
Software built around how your business actually works.
CRMs, booking systems, customer portals, staff systems, apps and automation — or several of those working as one. You don't need to know what it is called. Tell us what you need to manage.
What do you need to manage?
Start with the work, not the software.
Most systems are a handful of these. The ones that sound like your business are most of what decides the shape and the price.
CustomersWho they are, what they asked for and what happened next.
BookingsAvailability, appointments and reminders that stop no-shows.
JobsEvery job from enquiry to invoice, with nothing forgotten.
StaffWho works when, what they can see and what they still need.
Members and participantsMemberships, registers, renewals and who is up to date.
PaymentsTaking money, chasing what is owed, knowing what is paid.
DocumentsFiles attached to the thing they belong to.
ProjectsTasks, stages and progress everyone can see.
FormsSign-ups and applications that arrive as data, not paper.
ReportingThe numbers you are asked for, without the afternoon in a spreadsheet.
CommunicationEmails, texts and updates sent at the right moment.
AutomationThe repetitive part done for you, the same way every time.
It might be called a CRM, a customer portal, a booking system, staff or HR software, a membership platform, an internal dashboard, a web app, a mobile app, an integration or custom software. They are all systems, and they all start the same way.
Examples by business
The same parts, arranged for you.
Personal trainer
ClientsBookingsProgrammesPaymentsProgress
Sessions booked and paid for without a diary and a bank app, and a programme each client can see on their phone.
Charity
ParticipantsSessionsRegistersStaffSafeguardingImpact reporting
Attendance taken on a phone, safeguarding records where they belong, and the funder report produced from what already happened.
System Studio
Click around your system before it exists.
Choose the parts you need and watch a branded dashboard assemble as you go — with sample data, so you can see how it would feel.
- Your business name, logo and colour
- The modules you need — customers, bookings, payments, reports
- Who uses it, and whether your customers log in too
- The automations and tools it should connect to
- An indicative size and starting price, and what happens next
Concept preview — sample data
Today
12Sessions£640Taken3Forms due
09:00 · Alex Morgan Paid10:30 · Priya Shah Paid12:00 · Jordan Lee Due
Clients
Alex Morgan ActivePriya Shah ActiveJordan Lee RenewalSam Taylor Active
This week
Payments
Monthly membership £5910-session pack £320Drop-in £35 due
Attendance
How a system project runs
Nothing is built before you have seen it.
You approve a written specification and a clickable prototype before development starts, and follow every stage in your client portal.
System projects
- Discovery
- Specification
- Prototype
- Development
- Testing
- Review
- Launch
- Support
Every stage appears on your project tracker. Specifications and prototypes come to you for approval.
How systems are priced
- Booking Systemsfrom £750
- Customer management (CRM)from £1,500
- Portals and web appsfrom £2,000
- Automationfrom £299
- Connecting your toolsfrom £250
- Support after launchfrom £49/month
These are starting points, not quotes. A discovery call turns them into a written proposal with a fixed price, and nothing is charged before you have that.
Proof · Our flagship system
LaunchSession.
Our own platform for youth organisations, charities and sports clubs — participants, sessions, registers, staff, safeguarding and reporting in one system, running in production with real organisations depending on it.
It is the clearest answer to “can you build something this size?” — we did, and we run it.
Tell us what you need to manage.
Map out your system in the System Studio and click around a concept of it. We come back with a proposal and a clear price.